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We transcribe all types of audio / video in British, American, Canadian & Australian English.


"I'm a busy, overworked full-time freelance journalist and lean on transcribers heavily for my work. After trying numerous transcribers, Melissa is by far the best person that I've found.
She's efficient and unfailingly polite. She always tries to accommodate urgent requests.
Perhaps most important of all, though, her work is incredibly accurate. (Most transcribers say they are accurate, but in fact they aren't.) I can't recommend Melissa highly enough."

Ginger Gorman
Award-winning journalist | Social justice reporting |
Writing | Social Media | Teaching | Public speaking

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“Media friends, if you’re looking for reliable/affordable interview transcriptions, hit up Melissa – she’s an honest-to-God life saver.

Matthew Shaer
Contributing Writer for the New York Times Magazine

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“Writer friends: if you’re looking for an interview transcriber, Melissa does very solid, accurate work.”

Robert Draper
Writer for the New York Times Magazine 
& National Geographic
Bestselling Author

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“I have never really done a follow Friday situation before, but someone who has saved me the last few weeks is Melissa.”

Ryan Bradley
Writer for the New York Times Magazine
& New York, the New Yorker’s website
Former Editor 

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“As a Doctoral Student who needed interviews transcribed clearly and accurately so they could be coded and analyzed, I was so nervous about them not getting done in time for me to meet my deadlines. Melissa was fast, efficient and reliable from the first interview to the last, transcribing 8 interviews for me and each one was professional and true to the recording. My interviews came back in an incredibly professional looking Word document, which was very helpful.
I would highly recommend Melissa to anyone needing transcription services.”

Kerry Essakow
Doctoral Candidate
AI University
San Diego, CA

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“Melissa is fast, accurate, and professional. The effort that is put into ensuring that each transcription is complete shows that she truly cares about her work.
She always manages to produce excellent transcripts, even from recordings that are of poor quality, and her turnaround time always exceeds my expectations.
I plan to use Melissa for my future projects, and highly recommend her services to anyone who needs a transcriber.”

Craig Horning
Freelance Writer
Los Angeles, CA

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“Melissa is fast, efficient and meticulously accurate.  She is a pleasure to work with and I highly recommend her for any transcription job.”

Jonathan Keats
Freelance Journalist
Forbes Life, Popular Science, Wired Magazine.

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“I really appreciated the transcribing services  Melissa offered during my graduate program! All the transcripts were very well written and accurate down to each word. She is fair with pricing and also very timely when it comes to returning transcripts. It for sure saved me so much time and helped me a lot in my dissertation process. I would recommend her highly to anyone!”

Alex Rowell
Clinical Psy.D. Student
CSPP at AI University

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“As an investigative reporter working on complex public health issues, I have used several transcription services over the years. When I switched to Melissa things got easier.  Her work is extremely accurate, she has even verified questionable spelling of scientific and medical terms and unusual names. Her rates and turnaround are very competitive and she responds to crisis deadlines most cheerfully!”

Andrew Schneider
Pulitzer Prize Winning Investigative Reporter

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“I used Melissa to transcribe interviews I conducted for my Dissertation. I found this service to be highly professional and timely.
Having my transcripts done by Melissa saved me a lot of much needed time to complete my dissertation as soon as possible.
I have already recommended this service to others and will continue to do so.”

W. Kefron McCaw, Psy.D.

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“I am a professional writer and, over the years, have used Melissa for numerous transcription projects and highly recommend her services. She always turns my projects around quickly, even when her workload is heavy, and the transcripts are accurate and easy to read. On some projects, the recordings I send are less than perfect, yet she always comes through with excellent transcripts. Her rates are reasonable and she is a consummate professional. You can’t go wrong hiring Melissa for your next transcription project!”

Bobbie Hasselbring
Travel Writer 

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“For those of you who are looking for a timely and professional transcriber you have found your match. Melissa offers the best service around town.
I reached out to her with a definite time crunch related to my dissertation defense. If you do not already know, waiting on others to follow through with deadlines that affect your own is anxiety provoking.
Not once did I feel worried or concerned that she would not follow through with the deadlines. She was not only timely but good. My transcriptions were perfect.
Even more so, I appreciated the moments when she would reach out to ask clarification questions regarding the material to ensure that the product she provided was error free and exactly what I needed.
Melissa provides a 5-star service and one that I have and will continue to recommend to those in need.”

Kristin M. Haas, Psy.D.

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“Melissa saved my life, I mean it. I highly recommend using Melissa for your transcription needs.
I worked with her via e-mail, sending voice recordings of interviews for my dissertation.
Despite the recordings containing static from the phone and strong accents of many of the interviewees because they were non-native English speakers, Melissa did a fantastic job of accurately transcribing the interviews.
Furthermore, they were all returned typically within less than 24 hours, which made it easy to press forward with my dissertation. Melissa is flexible in formatting and open to feedback. I will contact her for all of my future transcribing needs and recommend her every chance I get – I believe that strongly in the work she did for me.”

Jennifer Vaughn
Doctoral Candidate, University of New Mexico
Research Associate, McREL

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“Melissa provides a great transcription service. She provides fast turnaround time, high quality work and an affordable price. I highly recommend Melissa.”

Devon Berkheiser
Ph.D. Student

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“I can’t say enough great things about Melissa. She single-handedly saved my thesis project by transcribing hours of interviews on a tight deadline. She is both professional and personable. I wish I had discovered her services earlier!”

Jen Cooper
Doctoral Candidate

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“When we first came to Melissa we were in complete panic.
We had several digital recordings that needed to be completed and we had no one to transcribe them.
The recordings were not the normal officer / attorney interviews, these recordings were difficult to make out and we can only imagine that they were difficult to transcribe.
We sent the recordings to Melissa via email and received them back two days later.
We were delighted to find her services and help.
Melissa has the best turn around time that any company can offer.
The rates are reasonable and the service is amazing.
I’m glad we can depend on their professional services for confidentiality, efficiency and 24-hour access at a super low price.
Thank you Melissa!”

Laura A. Cardenas
Roth & Roth Attorneys

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“After recording a lengthy client meeting, I researched many transcription services to find the best price with the quickest turnaround.
Melissa offered far better prices than any other service I spoke with!
To add to that, the service was friendly, the turnaround time was quick, and we were very pleased with the readability and detail of the transcription.”

Karen Maylone
Project Manager
Chicago, IL

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“My experience with Melissa has been fantastic! Below is a bulleted list of
some highlights of my work with them:

  • I found them on Craigslist in late November 2007 and have sent them assignments every month since then.
  • I have communicated with them online, via e-mail and sending files
    has been very easy, via Dropbox.
  • Melissa has primarily been responsible for transcribing digital audio files
    for the work I do, which is external evaluation of math and science
    education programs.
  • They have transcribed many interviews, some of which are heavy in science
    research jargon. Some have been one on one, many more have been focus group
    interviews with up to 10 people participating in the session. Groups have
    included parents, research faculty, and students. The length of the transcripts has varied from a few minutes to over 2 hours for one focus group session.
  • The quality of the transcripts have been superb.
  • Communication and ability to keep me informed on status have been

Additional special qualities that I have not seen in other transcription companies I’ve worked with:

  • I do not need to change the format of my recordings in order for them to be
    transcribed. I currently record in WMA format.
  • Melissa has never missed a deadline that has been promised.
  • She maintains a list of terms and names so she doesn’t have to continue to
    ask me about them. So she invests time in learning the projects, and I
    currently send audio for roughly 13 different programs.
  • Melissa offered to put the transcripts in specific font, size, and style so
    that I can more easily incorporate them in my reports, proving she really
    care about making things easier in her clients’ lives.

I have no concerns at this point, and as an external evaluator, that is rare.

I would recommend Melissa with the highest confidence.”

Dawayne Whittington
North Carolina

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“We’ve used Melissa on several occasions and have always been very pleased with their dedication to quality, accuracy and reasonable pricing. I highly recommend the service!”

TW Communications
Vancouver, B.C.

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“Melissa has provided exceptional services from even the roughest audio captures. If you need audio-based reports, interviews, discoveries, or even conversations converted to text then we highly recommend Melissa!”

Todd Plesco
Plesco Publishing

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“Melissa rocks!”

DB Communications

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“They did a wonderful job with our transcriptions. Accurate. Fast turnaround. Thanks, Melissa!”


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“Melissa’s transcription service has always delivered my audio from video transcriptions on time and with great detail.  I’ve had some where there were 3 people at times and they did an excellent job of keeping up with who was talking throughout the transcription… absolutely blew me away.  Always great communication and delivery.  Would recommend to anyone considering quick and professional transcription services.!”

Mickey Smith
Founder, Visibility Management

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“Melissa was an absolute pleasure to work with, making sure I never once had to worry about accuracy or turn-around time. She is efficient, professional and willing to make herself available when time is an issue. I definitely recommend her services!”

Eric Gutierrez

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“Melissa provided a wonderful transcription of an audio interview that was full of background noises, multiple speakers and to top it off, an interviewee whose accent made my attempts at transcribing frustrating… If it weren’t for Melissa’s help I’d never have finished my project!”

Matt M.

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“I began working with Melissa back in 2008 and I can tell you positively… Melissa ROCKS! I’m a professional speaker and am always in need of having my presentations transcribed (and often on short notice!). And whenever I call on Melissa for her services she goes over and beyond in delivering first-class service… on time and for a very reasonable price. I highly recommend her!”


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“I used their services to transcribe my focus group studies. They delivered high quality transcription with very fast return and their charge is also very reasonable. I definitely recommend their service!”


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